Zappos – Shoe shopping made simple

Zappos – Shoe shopping made simple

365-day return policy, over 1000 brands, 24/7 friendly Customer Service.


Additional Informations
  • Current Version: 6.0.1
  • Updated: November 21, 2017
  • Requires Android: 4.4 and up
  • Installs: 5,000,000 - 10,000,000

Screenshots


Descriptions


Shop with our app and receive FREE 1-Business-Day Shipping when and where available.

Ready? Set. Shop! It’s that easy on the Zappos.com app. You’ll find the latest styles for men, women, and kids... all while getting FREE 1-Business-Day Shipping on your favorite clothing, shoes, bags, accessories, and cosmetics. We carry top styles from Nike, The North Face, UGG® Australia, Frye, and Clarks, so you can stay outfitted in the stuff you love. (We love it, too!)

Plus, our app takes care of everything from finding the perfect item to ordering it with ease. You can even return items for a different size if you need to. As always, Zappos.com offers free shipping and free returns; but when you use the app, you'll get FREE 1-Business-Day Shipping where available just for being an app user!

Have a question about anything? Just want to chat? Contact our dedicated phone support anytime day or night and they'll be happy to help.

Join our Beta Community to talk about shoes, or to test out new features before anyone else.
https://plus.google.com/communities/106981974847937739484

Reviews


4.5
43,542 total
5 31,317 
4 6,978 
3 1,859 
2 809 
1 2,579 

  • Zappos – Shoe shopping made simple
    Bumble Bee Published date: December 23, 2017

    I have been a huge Zappos fan for years so I was excited to test out the app. It's aesthetically pleasing but it seems like there are still some glitches they need to work out. I initiated a return within the app but there was no option to email the label, only one to view it. There was an option to use Live Chat for assistance within the app so I tried it out and was able to get some help. The rep said he emailed me the label and asked me to check if I received the email but I wasn't able to because when I selected "Mimimize Chat" it wouldn't minimize so I couldn't access my home screen. I haven't tried to browse or purchase through the app yet but will give it a try at some point. Full Review

  • Zappos – Shoe shopping made simple
    T.M. DeBruler Published date: January 5, 2018

    I always shop Zappo's first. If I can't find what I want there, I usually change my mind and don't buy anything. I would rather do with out than go through the hassle of trying to deal with another store. Zappo's seems to be the only company that trains their employees, and believes in customer service. Full Review

  • Zappos – Shoe shopping made simple
    Dariana Szykier Published date: January 10, 2018

    This app is a POS. Not reliable and constantly tells me there is an authorization error or won't load my cart to check out. Sometimes it works, most of the time it doesn't. It's so unreliable I typically go through other retailer's apps to buy my shoes. Just not worth the hassle with Zappos. Full Review

  • Zappos – Shoe shopping made simple
    K Chu Published date: December 22, 2017

    It doesnt let you remove liked items even if they are no longer in stock. I have half a dozen liked items that have been out of stock for about a yearthat I cannot unlike on my lists. Its rather annoying. Update 8/6/17: repeated Authentication Timed Out error. Cant even give them my money it seems... Update 12/22/17: Cannot search shoes by brand. Also, I would like to filter by shoe color AND sole color. Full Review

  • Zappos – Shoe shopping made simple
    Patty Chandler-Krueger Published date: January 5, 2018

    It took quite a while to check out. I kept getting an authentication time out. When I looked out and tried to log in with my Amazon account, it did not work. Once I was able to log in with my email, the app worked fine. Full Review

  • Zappos – Shoe shopping made simple
    Preston Tilby Published date: December 3, 2017

    A little disappointing that you can't even mark a favorite for reference. If it had been thought through a little better they would have had a spot for notes IE: this drink could use more or less of something. It's fine but just a list of recipes with no functionality Full Review

  • Zappos – Shoe shopping made simple
    Jay Cochran Published date: December 28, 2017

    You can read everything, the information overlaps, the chat box does not minimize easily and does not allow you the paste information into. I use to like it, but the more brlls and whistles they try to put in the more vells and ehistles that are screwed up. Full Review

  • Zappos – Shoe shopping made simple
    Will Kenly Published date: December 7, 2017

    I love Zappos! I shop with them all the time! But this app is garbage... I have a brand new Samsung S8 and the app won't run for more then 20 seconds without crashing. Full Review

  • Zappos – Shoe shopping made simple
    Sharon P Published date: December 22, 2017

    I love this app. At first I didn't because there was no way to save items for later, but if you just add to your wish list or favorites, you can go back and buy later. Love it!! Full Review

  • Zappos – Shoe shopping made simple
    Alicia White Published date: January 11, 2018

    I just downloaded and used this app for Christmas, and I absolutely love it! I bought the wrong size shoes and it was so easy to exchange them. They were so cooperative, it was easy! Very good products, prices and customer service! I will be using this app for my online shopping. Full Review

  • Zappos – Shoe shopping made simple
    Michelle M. Published date: December 11, 2017

    Love zappos I have been shopping here for years. I have never had a problem. Saves me a lot of time, and being in long lines. Full Review

  • Zappos – Shoe shopping made simple
    Catherine Bean Published date: December 27, 2017

    I have constant authentication problems with this app on Android 8.0.0 with Amazon login. It's otherwise a great app, but lately it's impossible to place an order on the mobile app. Full Review

  • Zappos – Shoe shopping made simple
    Kathryn Sparks Published date: December 28, 2017

    Once you get used to how to use the app, you can find exactly what you want. Great store for shoes for hard-to-fit feet. Full Review

  • Zappos – Shoe shopping made simple
    Gilbert Guillen Published date: January 14, 2018

    This app is so easy to use. No hassle. Had the shoes in the size I wanted after having trouble finding the correct size au other places. Full Review

  • Zappos – Shoe shopping made simple
    Jaydah Duzit Published date: November 23, 2017

    I discovered Zappos in 2010 and placed an order at around 9pm and it said that my order was free and i will recieve it at 10am the next day. I was skeptical but I placed the order. I got my babies snowsuit by 9 am the next day! I was wowed with the service ever since. Thanks!!! Full Review

  • Zappos – Shoe shopping made simple
    Published date: November 23, 2017

    Since the latest update, trying to check out gives an authentication error loop. Basically makes the app useless if I can't actually buy anything. Full Review

  • Zappos – Shoe shopping made simple
    August Clevenger Published date: December 26, 2017

    The current build of this app is garbage. Can't favorite items for review later, which is basically the whole point of shopping on Zappos. Needs to have the bugs worked out. Full Review

  • Zappos – Shoe shopping made simple
    Courtney Cagle Published date: November 29, 2017

    I got free next day air shipping through the app, plus they gave me a $5 loyalty reward - awesome! Full Review

  • Zappos – Shoe shopping made simple
    Published date: January 12, 2018

    Zappos is the best. I'm their customer for more than 15 years and never ever had a problem. They are super fast with shipping, I always got what I ordered. If it didn't fit I returned it, no fees. Shipping is free both ways. I love Zappos!!! Full Review

  • Zappos – Shoe shopping made simple
    Lisa Peterson Published date: December 26, 2017

    App is very easy to use, has filters to cut down the selection to just what you want. Will keep this one! Full Review

  • Zappos – Shoe shopping made simple
    Amy T. Published date: January 8, 2018

    My little nephew loves your shoes! Can't wait to see the new ones on him. And I absolutely adore your customer service! So helpful and friendly :) Full Review

  • Zappos – Shoe shopping made simple
    A.J. Williams Published date: January 16, 2018

    Update** Uninstalled and reinstalled now it works again. :) Old review** Used to work, now It won't let me check out. Guess they don't want my money. Full Review

  • Zappos – Shoe shopping made simple
    Danielle Benavidez Published date: January 12, 2018

    Love Zappos! Always great customer service and always amazing selections!! We use Zappos 98% of the time for clothes and shoe purchases. One of the best company's out there. Full Review

  • Zappos – Shoe shopping made simple
    Lori Kubik Published date: January 6, 2018

    The new version is not as easy to use, especially when searching by brand. Full Review

  • Zappos – Shoe shopping made simple
    Caroline Haygood Published date: December 29, 2017

    Great! Free next day shipping and I got the boots I wanted for $15 cheaper than what they would have been at the store. Full Review

  • Zappos – Shoe shopping made simple
    Jarred Cotten Published date: January 7, 2018

    Love zappos..been using them for years because it's impossible to find a size 15&16 any where else! Full Review

  • Zappos – Shoe shopping made simple
    samuel ortiz Published date: December 11, 2017

    Hi,the app won't let me sign in with my amazon account,please help me! Full Review

  • Zappos – Shoe shopping made simple
    Published date: January 9, 2018

    I've been shopping with Zappos for almost 8 years now! Never an issue! I only had to make 2 returns the entire time!!! Quick and FAST !!! Great Prices!!! Full Review

  • Zappos – Shoe shopping made simple
    Published date: November 30, 2017

    Its so easy to use. There are so many filters so you can jist quickly find what you need. Full Review

  • Zappos – Shoe shopping made simple
    Ralph Riordan Published date: December 30, 2017

    SELECTING & ORDERING NIGHTMARE--UNINSTALL Droid Turbo Android 6.0.1 Full Review

  • Zappos – Shoe shopping made simple
    Cherie Garza Published date: December 1, 2017

    Zappos has excellent customer service and this app makes shopping easy. User friendly app. Full Review

  • Zappos – Shoe shopping made simple
    brandi davis Published date: December 21, 2017

    Love this place!! How awesome that they'll ship NEXT DAY delivery right here at Xmas for FREE!! the other site I was at wanted $25 to get it here by Xmas!!! Crazy. Thx again Zappo's!!!! Full Review

  • Zappos – Shoe shopping made simple
    Denise Mims Published date: January 3, 2018

    Very easy to use , great that I found item about 30$ less than other site Full Review

  • Zappos – Shoe shopping made simple
    Charles Owen Published date: November 24, 2017

    Easy navigation, comprehensive descriptions and comparisons, competitive prices, highly recommended. Full Review

  • Zappos – Shoe shopping made simple
    SaraLynn Grindy Published date: December 5, 2017

    Love Zappos. Returns/exchanges are a beeeze & variety in larger sizes (13+) is great! Full Review

  • Zappos – Shoe shopping made simple
    Jen L Published date: December 20, 2017

    Awesome shopping app! Big selection of clothing and shoes. Even for a son with extra large feet... Full Review

  • Zappos – Shoe shopping made simple
    Nathan Liang Published date: December 19, 2017

    Easy straight forward app and site to shop for shoes. One day shipping with hassle free returns. I absolutely love shopping from zappos. Full Review

  • Zappos – Shoe shopping made simple
    Melanie Potter Published date: November 26, 2017

    I love the convenience and the selection of Zappos and this app makes it so easy to find what I need. Love it! Full Review

  • Zappos – Shoe shopping made simple
    Kareem Harris Published date: December 15, 2017

    I've been shopping from Zappos it is one of the greatest places to shop. And the customer service is 5 * Full Review

  • Zappos – Shoe shopping made simple
    Vic Yuschuk Published date: January 7, 2018

    Works well. A promotional discount appeared automatically, as it was supposed to. Good company, good app! Full Review